We are pleased to hear when we get things right and we enjoy telling our staff that they have done a good job.

We also recognise that sometimes individuals or their families are not fully satisfied with the care or service that they receive. When this happens you have the right to complain, have your complaint investigated, and be given a full and prompt reply.

How to direct your feedback or complaint

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Share your anonymous feedback on attending our service using Care Opinion - a safe, simple and independent website to tell us about your care.

  • tell us what went well
  • tell us what we need to improve
  • tell us how you felt about your experience
Care opinion website